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Hello and welcome to Seat 1A!

When you travel, do you ever wonder how you can be that person who is always ahead of the pack, even when things go awry? Hosts Vinod Viswalingam (@VViswalingam) and Geoff Dahl (@geoffdahl) are proud to present The Seat 1A Podcast.

Seat 1A aims to provide savvy travellers with advanced industry based knowledge to enhance the air travel experience and take off from the crowd. By arming you with an understanding of the systems, processes, rules and structures that define modern air travel, Seat 1A strives to give you the upper hand by examining real experiences from abroad.

Whether traveling in ultra-economy or first-class, with or without frequent flyer status, knowing how the operation works will keep you moving in front of the masses, especially when things don’t go as planned. Seat 1A provides tips and tricks on how to make your travel experience as smooth and efficient as possible. Our goal is that you'll be in Seat 1A all the time!

We have over 5 million miles of flying and over 10 years working for numerous airlines, enjoying all classes and cabins, and exploring airports on every continent. We're enthusiastic #avgeeks, with a keen interest in modern aviation trends and aim to share our knowledge in The Seat 1A Podcast. To learn more about who we are, check out Experience 010!

The Seat 1A Podcast also relies on feedback from listeners, offering the chance to take real experiences and analyze them, breaking them down to understand what happened, where things went well or wrong and what can be learned from it. If you have a story, question or experience that you would like to share, please email us at stories(at) or find us on Facebook, Twitter and Instagram.

In the meantime please find us wherever you download your podcasts, and tell all your friends!

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Experience 009 Show Notes. Our first deep dive into two different flying experiences. The Seat 1A Podcast.

Jan 17, 2019

Recorded 06 January 2019

Written by: Geoff Dahl & Vinod Viswalingam

Listen to this experience wherever you download your podcasts - including Apple Podcasts, Spotify, Stitcher, TuneIn, Google Play and Overcast.

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In this episode experience we analyze two different flying experiences. A Canadian domestic ULCC redeye flight delay & cancellation. A trans-Pacific flag carrier flight booked with a travel booking website which had issues with frequent flyer mileage & extra legroom.

Geoff shares his delay experience with delays and a cancellation on a Swoop (WO) redeye flight from YXX to YHM. What went wrong on the flight, and what could Geoff have done better to prepare? What can one possibly expect with a ULCC carrier versus a flag carrier – particularly with landing in smaller centres?

We share a shout out to listener Trevor Hamilton. Vinny shares a story about Trevor's experience with Air New Zealand (NZ) return flight from LAX-AKL-MEL booked with Expedia. Did the points get credited as expected? What to watch for to make sure the points qualify for accrual – particularly on a third-party travel booking website.

Vinny shares a points experience story with Korean (KE) from YVR-ICN and how his fare class was linked to KE's frequent flyer program SKYPASS.

Wait, there's more to Trevor's flight a dry leased EVA (BR) plane affected his extra purchased legroom from AKL-LAX.

WestJet (WS) plane 'made contact' with catering vehicle on tarmac.

Brussels Airlines (SN) A330 Suffers Inflight Dual Engine Failures.

If you have a flight experience story, question or experience that you would like to share, please email us at stories(at) or find us on Facebook, TwitterInstagram and Patreon. Show notes are available online at


NEWS ITEMS | WestJet plane 'made contact' with catering vehicle on tarmac (03 January 2019)
"...On Thursday morning, the Palm Springs-bound flight from YVR was put on hold because the plane 'made contact' with a catering vehicle, according to WestJet..." | Brussels Airlines A330 Suffers Inflight Dual Engine Failures (24 December 2018)
"...A Brussels Airlines Airbus A330-223, performing flight SN358 from Kinshasa to Brussels, suffered failures on both engines at different stages of its journey..."


  • What's in today's show? [00:00:53]
  • Geoff's experience with Swoop (WO) delay and cancellation at YXX [00:02:06]
  • Dissecting of a ULCC experience [00:13:13]
  • Summary of the recommendations [00:26:41]
  • Flight with Air New Zealand (NZ) booked with Expedia - where are the points? [00:29:06]
  • A review of booking classes [00:32:38]
  • Vinny and his SKYPASS saga [00:42:03]
  • Just because you've purchased extra legroom... [00:46:11]
  • Wet Leasing and Dry Leasing airplanes [00:47:01]
  • WestJet (WS) plane 'made contact' with catering vehicle on tarmac [00:53:52]
  • Brussels Airlines (SN) A330 Suffers Inflight Dual Engine Failures [00:56:25]
  • Wrap-up [00:58:42]