Feb 18, 2020
In this experience we take a look behind the scenes and share the things that are happening in the background to your plane from before it arrives and departs.
We start four to six hours before the flight even arrives and what is required for the gate. What' the backup plan? Who is coming off of the plane? Are there unaccompanied minors, special assistance passengers, or groups? Are there any maintenance issues? As we get closer to the arrival, what is the minimum required turnaround time set by the airline? Has the airport been set for the flight arrival?
While that is happening, passengers are checking in. Are there enough crew? Are there issues with the plane weight and balance? Are there any special passengers or groups to account for? If the flight is late, do passengers checking in have the appropriate visa documentation?
How much fuel is the outbound flight going to need? Is it going to need de-icing? Is there special cargo? What are the catering requirements? Is there any notification from Customs and Immigration about a flight check?
Is the equipment needed on the ramp in working order and ready? Are the groomers and caterers ready?
Is the outbound crew ready with their checks and preparation of the plane? Has the pilot signed off on all documentation?
How is the passenger baggage being unloaded? How is the liquid and solid waste being disposed of? Are all the meals loaded as required? What's happening with tight passenger connections?
Who's at fault if the plane pushes back late?
As we can see there are many moving parts and processes between your plane landing and departing – many more are discussed in this experience.
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If you have a story about a plane turnaround, a question or other experience that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, Instagram and Patreon. Show notes are available online at http://podcast.seat1a.org/