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Hello and welcome to Seat 1A!

When you travel, do you ever wonder how you can be that person who is always ahead of the pack, even when things go awry? Hosts Vinod Viswalingam (@VViswalingam) and Geoff Dahl (@geoffdahl) are proud to present The Seat 1A Podcast.

Seat 1A aims to provide savvy travellers with advanced industry based knowledge to enhance the air travel experience and take off from the crowd. By arming you with an understanding of the systems, processes, rules and structures that define modern air travel, Seat 1A strives to give you the upper hand by examining real experiences from abroad.

Whether traveling in ultra-economy or first-class, with or without frequent flyer status, knowing how the operation works will keep you moving in front of the masses, especially when things don’t go as planned. Seat 1A provides tips and tricks on how to make your travel experience as smooth and efficient as possible. Our goal is that you'll be in Seat 1A all the time!

We have over 5 million miles of flying and over 10 years working for numerous airlines, enjoying all classes and cabins, and exploring airports on every continent. We're enthusiastic #avgeeks, with a keen interest in modern aviation trends and aim to share our knowledge in The Seat 1A Podcast. To learn more about who we are, check out Experience 010!

The Seat 1A Podcast also relies on feedback from listeners, offering the chance to take real experiences and analyze them, breaking them down to understand what happened, where things went well or wrong and what can be learned from it. If you have a story, question or experience that you would like to share, please email us at stories(at) or find us on Facebook, Twitter and Instagram.

In the meantime please find us wherever you download your podcasts, and tell all your friends!

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Dec 24, 2022

In this experience we are happy to share an interview with a fan of the show, Stephanie, about her experience with a flight from Vancouver to Montreal to Lisbon. This took place during the summer 2022 travel chaos.

Stephanie was travelling to Lisbon, mixing business and pleasure. When her and her mother arrived in Lisbon, their bags had not made the connection in Montreal and did not reach Lisbon. They took the time to create the tracking file and met up with others whose bags were missing. She traded information with another traveller who flew from Vancouver.

Stephanie had the dilemma of buying clothes due to lost luggage "Are we trying to buy clothes that will get us through a few days, or clothes that we will love a long time?"

Stephanie took the time to buy new luggage as well, bright orange. Just what is the value of the item in your bag?

On the final day before her return trip to Vancouver, Stephanie got a text message from a stranger with a picture of her bag "Your bag is sitting next to carousel four. Here's a picture of it." Meanwhile the tracker stated that tracing continues.

Stephanie and her mother had to leave Lisbon with double baggage, and a shout out is given to the check in staff in Lisbon.

Stephanie is still trying to get the full compensation back for the replacement items - the airline would only compensate for one person.

We look at key components of Stephanie’s story. An agent can check where the last bag scan happened. She treated the baggage staff with respect. She teamed up with someone to help search for baggage. She did not have much packed in carry-on for clothing in case of lost bags. Make sure you take your medication with you in carry-on. Information on the baggage tag is critical. Do you know the value of your bag’s items? Do you have extra lost baggage coverage? Are there government protections?

If you're liking this episode experience, you may also enjoy Experience 016. "South by Southw...wait what's happening with our flight and bags?" It's available wherever you listen to your podcasts.


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If you have a story about lost baggage, travel insurance claims, upcoming trips, or other experiences that you would like to share, please email us at stories(at) or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at